Learn-by-doing, brand-neutral device guidance
Connect it, test it, and use it with confidence. Micro-lessons show you what to click and why it works — no jargon, no pressure, and no remote access.
UK helpline: +44-808 531 0585
About us
Nex Solutions is an education-first service for homes and small offices. We turn everyday setup and troubleshooting into short learning flows you can reuse after updates, router changes, or a new laptop.
- Plain-English guidance — no jargon, no remote access
- Brand-neutral steps that transfer across models
- Confidence checks so you prove progress before you rely on it
Services
Concise, icon-first cards. Tap a service to open the full learning page.
Choose Wi-Fi/USB/Ethernet safely, confirm discovery, set a default, and run a quick proof.
Reach a successful test print/scan with the options you use weekly — presets, duplex, file locations.
Habits for discovery, permissions, and quick checks that make connections stick.
SSIDs and bands explained simply, with guided reconnection after router/SSID changes.
Verify model/OS support and follow the simplest viable route for your device.
Safe, reversible flows for “Offline”, queues, paper handling and quality resets.
Learning paths (at a glance)
- “Offline” discovery flow
- Queue/spooler basics
- Paper handling & quality resets
From the learning library
Simple, brand-neutral tips to keep your printer connected and ready to use.
FAQs
Do you take remote control of my computer or network?
No. Lessons are designed for you to complete safely on your own device. We never take remote control. This keeps you in charge and makes the steps repeatable when software updates or routers change. If a hardware fault or admin restriction is blocking progress, we’ll explain options clearly — no brand push, no pressure.
What do I need before a lesson?
Have your exact device model, your operating system version, and your intended connection (Wi-Fi/USB/Ethernet). Knowing your Wi-Fi name and password helps. Close any stuck print jobs and, if possible, restart once so we start from a predictable state. You’ll then follow a short, numbered sequence and finish with a quick proof step.
Is your guidance tied to a specific brand or app?
No. It’s brand-neutral and based on standard Windows/macOS/mobile controls. If a feature is unique to a brand, we flag it and offer alternatives where practical. The aim is portable understanding, not vendor lock-in.
How long does it usually take to get results?
Most micro-lessons take 20–40 minutes and target a single outcome such as “connect and test print”, “scan to PDF and email”, or “reconnect after a router change”. We keep the pace calm and add a simple proof so you know the result is real. You’ll leave with tidy notes to reuse next time.